PIMA COUNTY GOVERNMENT

****Cloud Engineer****

 ** **(4717 IT Technical Support Analyst Senior)****

 **(Job# 2019-01327)**

 **This position, with on-call and rotating shifts, is in the Information Technology Department.** **  
  
**Salary Grade: 58****  
  
We are seeking a highly technical IT - Technical Support Analyst - Senior (Cloud Engineer). The successful candidate will be responsible for the installation, configuration, maintenance and repair of the Pima County virtualized server and storage infrastructure including both primary and disaster recovery data centers. Other assignments will include future infrastructure improvements, system upgrades and enterprise projects. The candidate must have excellent communication skills and be willing to work in a team oriented environment. The candidate must be able to communicate effectively through written and verbal communication. The candidate will be required to work across County divisions and provide superior customer service to Pima County staff. ITD infrastructure positions require employees to be on an on-call rotation and assist with monthly maintenance processes. A successful candidate needs to be able to lift server and storage equipment up to 60lbs. We offer an opportunity to utilize your skills, build new ones, work in a team environment and advance your career in a rewarding domain. You bring enthusiasm, professionalism and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County Government.  
  


**Minimum Qualifications:** **  
**

  * A Bachelor's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the appointing authority at the time of recruitment and two years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure. **OR:**
  * An Associate's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the appointing authority at the time of recruitment and four years of work experience in information technology including two years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure. (Additional relevant work experience/education from an accredited college or university may be substituted.)

  
**Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.**  
  
**Preferred Qualifications (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):**

  * Experience with vSphere Cloud Suite, host profiles, Update Manager, virtual machine, and administering an enterprise VMWare virtual environment, HA, DRS, VDS and performance.
  * Experience in a Windows Domain environment, server software configuration, server installation, Windows server management, change management activities, infrastructure design and execution of complex test plans in a Windows Domain environment.
  * Experience in Hyper Converged Infrastructure (HCI) or SAN\NAS administration, Fibre Channel, FCoE and ISCSI NFS.
  * Experience in enterprise backup and replication solutions.
  * Experience managing vROPs, vROMs and vRNI.
  * Experience managing VxRail and SDDC manager.
  * Experience with SCCM for managing server infrastructure.
  * Experience implementing enterprise level infrastructure projects.
  * Experience in server infrastructure security.
  * A resume is required.



  
**Selection Procedure:**  
**Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.**

  
**Supplemental Information:**

Licenses and Certificates: Some positions may require appropriate licenses or certifications at time of appointment or within a specified timeframe (e.g., A+, MCDST, MCITP, MCSA). **Valid driver license is required at time of application**. Valid **AZ** driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.   
  
Special Notice Items: Department of Labor regulation CFR Part 1910.1030 requires notification that some positions in this category may have a moderate risk of exposure to blood-borne pathogens. Hepatitis B vaccine will be provided. Some positions will be required to work rotating shifts which includes days, evenings, nights, weekends and holidays. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.  
  
Physical/Sensory Requirements: All positions require the ability to identify industry standard color-coding of electrical wiring and components. Some positions require lifting equipment, climbing, working on elevated towers or below grade platforms. Other physical and sensory abilities will be determined by position.

CLOSING DATE Friday, 12/06/2019 11:59 PM Arizona Time. 

When applying to this position, please note the **Job Number is 2019-1327**

  


EOE

Arizona Daily Star.Category: Technology, Keywords: Cloud Engineer

Cloud Engineer at PIMA COUNTY GOVERNMENT (Tucson, AZ)

Razer Inc.

Reporting to the IT Manager. Razer is seeking an achievement-oriented and self-motivated candidate with end user support and procurement working experience to fill a role in IT team.

  
  


As Senior System Engineer will work with external technology vendors, System Integrators (SI), hosting service providers and internal IT groups and business units to provide support before and after infrastructure implementation.

  
  


 **Job Responsibilities:**

  
  


  

  * Provide quality support and develop strong working relationship with End Users. Acting as a liaison between the IT and End Users.
  

  


  

  * Server administration, monitoring and maintenance, that includes tasks such as creation of new user, server patch management, server upgrade and updates etc with HQ instruction and policies.
  

  * Support deployment & configuration of servers and system (Laptop, desktop, Mac OS)
  

  * Perform HW replacement - laptop battery change and Hddisk change etc.
  

  * Install, support and maintain hardware and software IT Infrastructure such as printer, CCTV, Biometric access, wifi controllers, IP and PBX telephony system.
  

  


  

  * Work with IT Manager to strategize on improving End User IT experience as well as ensure low impact to End users when deploying or upgrading IT services. Evaluating existing business procedures and recommend improvements. Plan and provide End Users systems training.
  

  * Enforce policies, procedures and standards e.g. Incident management and Change management within the team. Assist in managing planned/ad-hoc projects and ensuring cohesive team performance.
  

  


  

  * Lead, coach and work with IT Service Desk staffs.
  

  * Manage IT assets, software licenses, maintenance and inventory list in country.
  

  


  

  * Facilitate high level functional specifications discussion and participate system integration testing with Infrastructure and Application team.
  

  * Attend to both hardware and software delivery requirement, liaise with IT vendors and manage procurement and implementation schedule
  

  


  

  * Support in Ad-hoc IT project deployment (migration, setting up new anti-virus software, change of equipment etc)
  

  * Install, support and maintain for IT software system such as Microsoft Office 365 Exchange Online, Windows 10 etc.
  

  


  

  * Provide training and demonstration and produce training and demonstration materials to business.
  

  * Respond to customer and vendor enquiry and assist customer and vendor to resolve product and service issue.
  

  * Capture and report enquiry and support requests. 
  

  


  

  * Meet with business stakeholder managers to understand business priorities and translate them into procurement plans; comprehends the industry and the Marketplace.
  

  * Engage with low-complexity IT vendors, negotiate pricing, request for quotation, manage and monitor IT vendor performance and delivery schedule
  

  * Liaise with IT team to prepare procurement documents for management review and approval
  

  * Coordinate with PO issuer to place purchase order to IT vendors for purchasing IT equipment
  

  * Liaise with requester to monitor delivery schedule and progress, coordinate with PO issuer to release payment on delivery
  

  
  


 **Job Requirements:**

  
  


  

  * Diploma or Degree from a recognised institution in electrical, electronic, or computer engineering, computer science, or related technical field
  

  * Minimum 10+ years of Microsoft server administration experience
  

  * Experience with server performance tuning, capacity planning and reporting desirable
  

  * Experience working with SCCM
  

  * Experience writing and maintaining Powershell scripts
  

  * Practical experience troubleshooting operating system problems
  

  * Ability to review, plan or perform server builds, OS upgrades and apply fixes/patches
  

  * Good knowledge of other technologies used in IT infrastructure example, Data Centre, Windows, Mac OS, Virtualization/VMWare, Networks, SAN Storage, Back Up, DB and Middleware. Working experience with one or more of these highly desirable.
  

  * Good working knowledge of infrastructure monitoring
  

  * Experience with SAN and NAS storage is an advantage
  

  * Good knowledge of network and server security best practices
  

  * Experience with network switches, proxy server, load balancers and firewalls desirable
  

  * Knowledge of Cloud technologies (Azure, S3, EC2, VMware) advantageous
  

  * Project Management experience is an advantage
  

  * Good working knowledge in Microsoft Technologies (Windows 8 /10, Office 365, Windows 
  

  
  


Be part of a phenomenal team today!

Senior Systems Engineer at Razer Inc. (Singapore)

S7 Technology Group

S7 Technology Group is currently looking for a permanent, full-time Systems Engineer, with solid experience building and supporting progressive technologies, to support our growing portfolio of financial clients. This position offers an excellent opportunity for someone to gain exposure to best of breed technologies as well as establish themselves in a dynamic, growth-oriented environment.

 **Why S7?**

  * Industry leading service provider in the financial services vertical
  * Supporting mission critical and cloud technologies
  * Team driven and promote from within culture
  * Environment that encourages creativity and out-the-box thinking
  * Opportunity to mentor junior team members



  


 **Responsibilities** :

  * All aspects of systems administration (AD, Mail, Virtualization, Storage, Backups, Azure)
  * Support/maintain/upgrade existing server environments
  * Be a project team leader during network implementations and upgrades
  * Create documentation as required for system related changes and updates
  * Troubleshoot network/server performance and connectivity issues
  * Assist with technology planning through ongoing research and testing



  


 **Qualifications** :

  * Minimum of 5+ years experience in a Systems Engineer position
  * MCSE or equivalent Microsoft Certification required
  * Proficiency building and supporting virtual infrastructures(VMware, Citrix XenServer) Demonstrated knowledge of various storage technologies (SAN, NAS, ISCSI, FC)
  * Proficient designing and supporting MS Windows Server (2012 and newer)
  * Proficient designing and supporting MS Exchange (2013 and newer)
  * Proficient in supporting Office 365 and Azure
  * Excellent oral, written and presentation skills required
  * Willingness to work additional hours when necessary
  * Previous experience supporting financial firms a plus
  * Knowledge of various Linux flavors a plus

Senior Systems Engineer at S7 Technology Group (San Diego, CA)

Apple

Join the Wireless Technologies and Ecosystems team and be part of an elite team of engineers, working with multi-functional teams to drive innovation and develop products used by millions worldwide. We are looking for a highly reciprocal individual who can excel in a high-paced environment. Be ready to make something extraordinary when you come here. Dynamic, supporting people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same real passion for innovation also applies to our business practices - strengthening our dedication to leave the world better than we found it. You should join Apple if you want to help deliver the next amazing Apple product.  
  
Apples Cellular Software team is seeking talented, highly motivated and disciplined engineers to work across layers on groundbreaking cellular technologies. The position involves identifying and/or developing core cellular technologies that solves everyday problems for customers using iPhone, iPad, Watch and other wireless product lines. We are passionate about keeping our users connected 24/7 wherever they go. This team takes pride in not just coming up with proven software designs but also in disrupting traditional models of the cellular ecosystem. We do whatever it takes to bring user experience to the next level. Our members enjoy the flexibility to work on all aspects of Cellular Protocol software - SIM, NAS, AS and iOS interfaces, to come up with the best possible solution for any given problem.   
  
Are you equally passionate about cellular technologies and have the dream to work on groundbreaking cellular technologies? Then we are looking for you. As part of this team you will impact iPhone user experience in 100+ countries.

Cellular Software Development Engineer at Apple (Cupertino, CA)

The American Board of Anesthesiology

Provides technical support for computer and network systems (used internally and externally), recognizing and resolving PC, server, and network problems as they occur.Provides technical support for internal and (if needed) external customers.Builds and maintains working environments for the ABAs information systems.Prepares documentation for server and network infrastructure, including environments for the ABAs software development efforts. Keeps all documentation current and relevant.Monitors key systems and responds to issues and alerts.Supports key infrastructure projects as a member of the Infrastructure team. 

  


**Education**

  * Baccalaureate degree or comparable work experience. 



**Skills**

  * Demonstrate a commitment to service and continually exhibit a customer service culture. 
  * Demonstrate dependability for own actions and their consequences, and for the performance of our functions and duties. 
  * Demonstrate flexibility in rapidly changing conditions. 
  * Independent self-starter with strong interpersonal, communication, and customer service skills. 
  * Ability to think logically and analytically in a problem-solving environment. 
  * Ability to work concurrently on multiple tasks and projects. 
  * Ability to work collaboratively as part of a team. 
  * Strict attention to detail. 
  * Ability to learn new technologies quickly. Demonstrated willingness to keep technical skills and knowledge up-to-date. 
  * Strong familiarity with a range of computer and networking software and hardware technologies. 
  * Ability to install, configure and maintain workstations, laptops, servers, and related hardware and software. 
  * Ability to create and maintain information systems environments for development, test, stage, and production use for the ABAs enterprise information systems. 
  * Working knowledge of computer/network systems infrastructure requirements and standards. 
  * Working knowledge of virtualization technologies and applications. 
  * Basic knowledge of computer security systems, applications, and procedures. 
  * Basic knowledge of disk storage systems, including NAS and SAN technology. 
  * Basic knowledge of multi-site networks and collocation facilities. 
  * Ability to create high-quality systems and network documentation and keep them up-to-date. 



**Experience**

  * A minimum of 3 years supporting PCs running the MS Windows operating system. 


  * A minimum of 3 years experience managing servers running MS Windows operating systems. 


  * Good understanding of LAN, WAN, and WLAN technologies. 


  * Strong knowledge of and troubleshooting experience for all Microsoft products. 


  * Strong knowledge of Microsoft Active Directory. 


  * Strong knowledge of Office 365 migration and deployment. 


  * Strong knowledge of information security standards. 


  * Strong knowledge of Virtualization; VMWare, Hyper-V, etc. 


  * Good understanding of software development principles as it applies to creating and supporting information systems environments and installations. 



Highly desirable: 

  * Expert level knowledge in Office 365 from both a user and administrator perspective. 


  * Expert level knowledge in Windows Server family; configuration, support, deployment, migration, and optimization. 


  * Experience installing and maintaining Apache2 on Linux servers. 


  * Experience installing and maintaining MS SQL Server. 


  * Strong knowledge of PowerShell scripting 


  * Expertise implementing security solutions in public cloud (Office 365, AWS) 



**Specific Responsibilities**

  1. Install, configure, and maintain computer and network operating systems and application software, as appropriate. 
  2. Diagnose and resolve problems affecting desktop PCs, servers, and networks. Respond to support calls in a fast, effective, and courteous manner, whether during business hours or when on call. 
  3. Perform the collection, analysis, and reporting of data for use in maintenance, performance tuning, and capacity planning. 
  4. Create and maintain working environments for the ABAs information systems. 
  5. Assist IS staff with capacity planning and business continuity planning as needed. 
  6. Track IS inventory and order new hardware and software as needed. 
  7. Maintain knowledge of the latest Information Systems technologies. 
  8. Travel to support remote ABA operations as needed. 
  9. Provide end-user support and monitor key systems, including periodic after business hours support. 
  10. Work on infrastructure projects as a member of the Infrastructure team. 



**Special Requirements**

  * Saturday workdays 12-14 days per year. 
  * Ability to work on feet consistently for extended periods of time. 
  * Ability to crawl underneath desks to install equipment on occasion. 
  * Ability to work on step ladders on occasion. 
  * Ability to lift up to 50 pounds on occasion.

System Engineer at The American Board of Anesthesiology (Raleigh, NC)

Join the Wireless Technologies and Eco-Systems (WTE) organization and drive innovation that matters! We build and seamlessly integrate technologies that enrich peoples lives and deliver the absolute best user-experience. We are looking for a highly reciprocal individual who can excel in a high-paced environment. Be ready to make something extraordinary when you come here. Dynamic, encouraging people and innovative, industry-defining technologies are the norm at Apple. If you're passionate about building technology that will make a difference, we may have the job for you  
  
We expect you to be hands-on relying upon diagnostics, analytics, lab/field experimentations as well as code/architecture review to exploit the opportunities for improvement and work multi- functionally with platform architecture, standardization, firmware/protocol development, system test & carrier engineering teams to drive the enhancement proposals and baseband optimizations. Our members enjoy the flexibility to be involved in all aspects of Protocol software - PHY, RF, SIM, NAS, AS, IP, TCP/UDP and iOS interfaces, to ensure the most robust and customer friendly software. If you are passionate about cellular technologies, want to make an impact and have the desire to work on groundbreaking cellular technologies, then we are looking for you. As part of this team you'll be impacting iPhone user experience in 100+ countries by engaging in continuous process improvements for a well tested and robust software.

Systems Test Engineer at Apple (Cupertino, CA)

Razor Technology

**Description:**

Razor Technology is seeking qualified individuals to expand the Cloud Services team in support of growing customers and services in our cloud/managed services practice. Razor is looking for a high-energy NOC Engineer with a passion for learning and technology and to help us continue to drive innovation. 

  


The Level 2 NOC Engineer will primarily analyze and troubleshoot customer support tickets based on standard operating procedures and assist with cloud/DR migration projects. The ideal candidate will have experience working in an MSP support team environment focusing on Windows/Linux environments and VMware virtual infrastructure in private hybrid and/or public cloud. Duties will include customer support, installation, integration, configuration, service creation, client interaction, and day-to-day operations of customer IaaS, DRaaS, Backup-aaS, and Monitoring-aaS environments. 

  


**Responsibilities:**

  * Receives, prioritizes, responds to and resolves or escalates support requests. 
  * Manages support requests and ticket queues within the Service Desk ticketing system.
  * Expertly manages end-user expectations throughout the support process. 
  * Fully documents resolutions in the IT Knowledgebase. 
  * Provides end-user training as needed and encourages the use of self-help IT resources.
  * Provisions network and system access based on organizational and functional roles, IT department policy and established security practices. 
  * Provisions common IT assets, such as computers, mobile devices, printers, phones, etc. in compliance with established IT standards. 
  * Maintains a consistent environment across all managed devices. 
  * Participates in an on-call after-hours system monitoring rotation. 
  * Provides on-site support leading up to and during new office go-lives. 
  * Updates asset management records to reflect the procurement, assignment, recovery, and retirement of fixed assets. 
  * Assist with VMware implementation designs and administration support. 
  * Responsible for day-to-day operations, monitoring alerts, servers, and backup platforms.
  * Review log reports and alerts. Monitor the completion of server backups and DR testing.
  * Ensure disaster recovery processes are being executed. 
  * Assist with configuration and implementation of customer projects. 



  


**Required Skills** : 

  * Bachelor's degree in Information Technology or equivalent demonstrated experience and knowledge. 
  * 1-3 years' experience working in a MSP/NOC/Network Administrator or equivalent knowledge position. 
  * Strong skills and working knowledge of Windows Server Operating Systems (2008 R2/2012/2016), Active Directory, Group Policy, TCP/IP, DHCP, DNS. 
  * Strong skills and working knowledge of VMware Virtual Infrastructure: vCenter, ESXi, vCOPs, vSAN, vCM, vSphere replication, SRM, vCloud suite. 
  * Knowledge of various security methodologies and processes, and technical security solutions. 
  * Strong analytical and problem-solving skills. 
  * Server hardware knowledge: Dell, HPE, Cisco UCS experience a plus. 
  * Various storage technologies: (DAS, SAN, NAS), Netapp experience a plus. 
  * Enterprise backup solutions: Asigra, StorageCraft, and equivalent. 
  * Replication Solutions: Zerto, Doubletake, and equivalent. 
  * Monitoring Solutions: Opensource monitoring (Nagios/Icinga) and commercial RMM/SIEM solutions. 
  * Ability to multi-task, prioritize, and manage time effectively. 
  * Strong attention and accuracy to detail is important. 
  * Excellent interpersonal skills and professional demeanor. 
  * Excellent customer service, verbal and written communication skills. 



  


**Additional Skills:**

  * Scripting languages: PowerShell, Perl/Python, VBScript, command shell. 
  * Background knowledge in disaster recovery, security frameworks, data security controls.
  * Enterprise systems management solutions. 
  * Documentation and data presentation. 
  * Flexibility and the ability to multi-task in a fast-paced atmosphere. 



  


**Desired Skills/Traits:**

This job requires a background that demonstrates the following minimum knowledge, skills, talents and traits: 

  


_Technical Knowledge:_ Strong understanding of assigned technologies with a focus on analysis, development, modification, installation, testing, maintenance, and documentation. Diagnoses, isolates, and debugs problems. Continually increases technical knowledge of assigned technologies and domains and demonstrates application of that knowledge. Achieves appropriate certifications and educational advancements. 

  


_Communication:_ Communicates moderately complex technical concepts to technical audiences and area management; moderately complex intra-domain and simple inter-domain technical issues and problems to vendors; and with business and I/S customers as needed to solve problems and install and test moderately complex technical components. 

  


_Negotiation:_ Obtains agreement or consensus from multiple parties; earns trust and seek win-win solutions; and manages infrastructure expectations. 

  


_Planning and Perspective:_ Performs operational and some tactical planning; formulates and articulates short-term, operation-wide technical vision; anticipates and prepares for emerging infrastructure needs. Policies, Process and Procedures: Acts in accordance with established guidelines and follows processes and procedures; and identifies requirements for, develops, maintains and manages Team and some Area-wide processes and procedures. 

  


_Teamwork:_ Works with peers, subordinates, Area management, and business customers to build positive relationships and maintain constructive working relationships despite disagreement; assists others when necessary to achieve Team, Area and Division goals. Does not ignore conflict and instead uses a win-win approach to resolve conflict within their sphere of influence. 

  


_Flexibility:_ Effectively deals with ambiguity, unexpected events, and changing infrastructure requirements; juggles multiple tasks and activities simultaneously; and handles and manages technical stress. 

  


_Initiative:_ Undertakes activities on their own; communicates status appropriately; anticipates subsequent activities and projects; keeps informed of technology and industry trends and learns and applies new skills and technologies. 

  


_Creativity and Innovation:_ Sees the bigger picture and articulates multiple solutions to technical problems; challenges conventional practices and adapts established methods for new uses; and evaluates new technologies and concepts for solving existing problems. 

  


Please submit your resume to jobs@razor-tech.com

NOC Engineer - Level 2 at Razor Technology (Philadelphia, PA)

The Intersect Group

**__Major Duties and Responsibilities:__**

  * Monitor all production systems for quality and performance ensuring that any failures or critical issues are addressed immediately 
  * Perform in-depth analysis of recurring incidents to initiate a Problem report. Then work with the Problem Management team to assist in further investigation, resolution identification and implementation efforts 
  * Ensure that Knowledge (i.e. processes, procedures, troubleshooting guides, etc.) are developed and maintained for the team 
  * Collaborate with other groups to set standards and document production configurations. 
  * Recommend policies and procedures to be used to support the Digital Services environment 
  * Daily monitoring of the ticket queue, performing analysis of problems across multiple systems and groups 
  * Improve performance and scalability within operations support environments by researching, evaluating and recommending new technology products and services 
  * Continuously updates job knowledge by participating in educational opportunities, open source user groups, reading professional publications and white papers. 
  * Stays abreast of current and cutting-edge Internet operations best practices, establishes personal professional network 
  * Support scheduled installations/upgrades and maintenance in accordance with established IT policies and procedures and business requirements 
  * Works closely with business owners on change and maintenance windows/requests 
  * Must be able to mentor and train peers on architecture best practices and operations related issues 
  * Provides guidance to team members in the day-to-day support of the Digital Products, Services and Infrastructure management 
  * Implement or develop automation, monitoring, reporting or systems administration tooling to improve efficiency and effectiveness of DOC support and client service reliability 
  * Must be able to support on-call duties as needed (Rotational 24x7 schedule including weekends) 



__**Required work experience:**__

  * Four-year college diploma or university degree in computer science or software engineering or equivalent practical work experience 
  * 6+ years of experience within a media or internet technology operations environment with production support experience in a Linux/Unix and Windows environment 
  * Excellent Internet application support experience within open source platform environments 
  * Deep technical expertise in server administration, client service, user authentication, configuration management tools, internal & external monitoring tools, networking troubleshooting and concepts and shell scripting 
  * Advanced level experience and support of container-based environments based on Kubernetes, Docker and other container orchestration solutions 
  * Configuration experience with commercial, open source and SaaS based monitoring tools {Zenoss, Nagios, Zabbix, MONIT, Kibana, Catchpoint, Conviva, Circonus, DataDog, BigPanda, Rigor, New Relic, Cloudwatch and etc} 
  * Demonstrable experience with one or more web/systems programming languages (Python (Including Flask and Jinja2), PHP, Ruby, Javascript (Including Node and Express), Perl, HTML/JS/CSS (Including jQuery and Semantic UI), Implementation of 3rd party REST APIs and etc) 
  * Technical and problem-solving skills in multiple flavors of Linux/Unix such as RedHat, Ubuntu, CentOS, SmartOS, X-86 Solaris and etc 
  * Should be knowledgeable in configuration management, automation, orchestration systems (e.g Chef, Puppet, CFEngine, etc) 
  * Must possess collaboration skills, have a passion for lean processes, should be innovative, creative, quick thinker, fast learner, and a team player with a strong customer service focus 
  * Troubleshoots problems quickly and effectively 



  


**__Preferred work experience:__**

  * Lead experience in an application, operations or support center is beneficial 
  * Familiarity with Internet security best practices and risk management elements 
  * Experience with private/public IaaS or SaaS cloud service providers such as AWS, Azure, Google Cloud Platform or Rackspace leveraging EC2, S3 or other services up to and including Terraform and/or AWS CloudFormation 
  * Strong background and experience in enterprise storage systems (NAS, SAN, NFS, Fiber Channel, Object Storage), clustering solutions, filesystems, RAID, Volume Managers 
  * Knowledgeable regarding emerging technologies in the digital media marketplace 
  * Solid VMware (ESX), KVM, or Xen experience and general virtualization best practices 
  * Self-motivated, goal oriented and meticulous individual, who can adhere to departmental processes and procedures and able to work with minimal supervision 
  * Able to multi-task and manage changing and possibly conflicting priorities to meet demands of internal and external customers 
  * Excellent analytical, communication (verbal and writing) skills, process-oriented 
  * Must be able to communicate effectively with management, multiple business units and product development teams 
  * Works well with others in an integrated team environment 
  * Verifiable background supporting Development teams and build, test and release platforms and processes within a DevOps environment/framework 
  * Strong technical knowledge of the complete inter-workings between hardware, applications, networking and users experiences

Senior Linux Systems Administrator at The Intersect Group (Atlanta, GA)

Platinum Intelligent Data Solutions, LLC (Platinum IDS)

**OVERVIEW:**

Platinum Intelligent Data Solutions (Platinum IDS) is an 18 year Litigation Support services provider in Dallas, Texas. We work with law firms, government agencies and corporations nationally. Were seeking a Junior Systems Administrator with proficiency in Microsoft networks to join us in our Dallas office Monday through Friday. 

  


**DALLAS CANDIDATES ONLY FOR THIS ROUND. We love our telecommuters but this is an IN OFFICE position only.**

Were in the eDiscovery business. In a nutshell, we work to facilitate the review of confidential user generated content for the purpose of business litigation. Attorneys need to identify the most responsive content in document collections that often surpass millions of individual records. We solve these challenges by maintaining secure infrastructure running industry specific database applications that present tools including keyword search, metadata filtering and even AI/ML layers to help automate the identification of quality content. 

The Junior Systems Administrator works to maintain and secure our local infrastructure which includes working with 3rd party software providers to update / tune applications and environmental variables to ensure performance across the various tools and resources provisioned. No cloud experience is required for this position, but successful candidates will be expected to grow into that kind of responsibility over time. Training will be provided by the company, as well as external training resources. 

  


**POSITION PURPOSE:**

The IT department provides all IT services to the local organization. User services include Windows desktop, email, finance and other systems. The department supports approximately 20 users located in our home office, located in downtown Dallas, Texas. 

  


**WORKING RELATIONSHIPS:**

Reporting to: Chief Technology Officer.

Other key relationships: Workflow Initiative Directors, Remote Project Analysts and Managers, Outside Software and Service Providers, Building Infrastructure and Security Teams. 

**USEFUL INFORMATION:**

This is a full-time position. This role also requires the ability and willingness to work out of office hours and being available on call for emergencies or urgent technical issues. 

**LOCATION** : 

Downtown Dallas, Texas. Candidates will be expected to perform on site between 9-5, Monday through Friday. Overtime will be paid for after hours work. 

**MAIN RESPONSIBILITIES:**

Responsible for maintaining and configuring IT infrastructure operations including desktop, servers and storage under the guidance of the CTO, daily system monitoring to verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups repair and recover from hardware or software failures. 

Coordinate and communicate with impacted users through the Service Desk, Support planning and scheduling upgrades and maintenance of hardware and software support disaster recovery, business continuity and backup of IT services application of OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities conducting periodic performance reporting to support capacity planning. Configuration and addition of new services as necessary, configure connected systems such as Active Directory and Desktop builds to provide an excellent user experience. 

**SKILLS AND EXPERIENCE:**

Solid experience of Microsoft network operations and systems administration. Must have knowledge of a wide range of IT hardware and applications including security solutions such as anti-virus and IDS\IPS solutions ability to diagnose, identify and troubleshoot a wide range of technical issues quickly and correctly ability to manage issues, configuration management systems and other system tools such as Robocopy. solid knowledge of operating system configuration and troubleshooting Windows Systems knowledge of server configuration and standard network operations services including but not limited to DNS, DHCP, Active Directory, SNMP, SMTP, POP, IMAP, HTTPS, synchronisation, time, file and print services. 

Knowledge of the following: Microsoft Server, Windows Active Directory and Group Policy administration, desktop Operating Systems (Windows), NAS/SAN storage and backup solutions. Ability to specify requirements and evaluate technologies to deliver technical and organizational requirements linux configuration experience is an advantage but not necessary. GSuite and Google Cloud Platform are an advantage, but not necessary for this role.. Some experience managing third line support and vendor escalation Ability to manage own priorities Willingness to keep technology skills and knowledge up to date Experience of working as an effective member of a team. Customer service focus. Excellent written skills are required.

  


 **SALARY EXPECTATION:**

This position is a junior / associate level role and pays between **$40-55K, based on the applicant's experience and qualifications.**

 **EQUALITY STATEMENT:**

Equality and diversity is at the core of our values and staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.

Junior System Administrator at Platinum Intelligent Data Solutions, LLC (Platinum IDS) (Dallas, TX)

Calpion Inc.

* **Position Sr. System Administrator / IT Manager**
  *  **Experience Required 7-10 years**
  *  **Qualification: BS/BTech - Computer Science / Information Technology**
  *  **Location: Dallas , Texas**
  *  **Duration: Full Time**



  


  


  


 ** _Requirement_**

 **Operational Management**

  * Strong knowledge of Data Center and/or Hybrid infrastructures (Physical + Cloud, Private Cloud + AWS+Azure) including experience in the design, implementation and support of complex servers/scalable architecturesExpert understanding of network protocols including TCP/IP and OSI (Strong understanding of Layers 2-3), SSH, FTP, SFTP, SSL, SMTP, HTTP, HTTPS
  * Manage virtual and physical servers with Windows Server 2003 2012 R2 and RHEL operating systems
  * Manage Active Directory, o365, and server and workstation patching with SCCM
  * Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy
  * Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
  * Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
  * Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices
  * Perform and test routine system backups and restores.
  * Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations.
  * Server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
  * Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
  * Develop required reports in response to business user and management needs.
  * Manage vendors, outsourcers, and contractors to secure software products and services
  * Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration of remote access.
  * Build and deploy new servers on the network as needed.
  * Have familiarity with NAS and SAN storage management
  * Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and appliances security systems
  * Must be fluent with Windows networking, advanced desktop support, and have significant work experience or certifications in the following:



  


  * Microsoft Active Directory 2008, 2012 - O365
  * Microsoft file and print services - Microsoft 2003/7/8/10
  * Microsoft ISA Server Networking skills, including LAN, WAN, TCP/IP, etc.
  * Familiarity with Mac OS (including mobile devices) and MDM solutions
  * Strong understanding of Network Infrastructure is required
  * Strong knowledge in Amazon +Azure cloud dev ops administration
  * Amazon / Azure cloud administration certification is a plus
  * Shared hosting and managing the domain and hosting CPanels

Sr. System Administrator/IT Manager at Calpion Inc. (Dallas, TX)

Engage Partners Inc.

* **MUST have experience managing** _ **very large scale**_ **projects.**
  * **MUST also have experience with imaging, radiology, HL7, etc.**
  * **This position is remote 2-3 days/week and at the client site 2-3 days/week so you MUST reside in Minneapolis, MN or very close.**

**  
**

**Summary**

**  
**

**The Healthcare IT Implementations Project Manager (PM)** plans, initiates, coordinates, and manages Implementations projects and installations; while providing hands-on technical support. The PM serves as liaison between client, support teams, and technical aspects of projects, as well as plans project stages and assesses business implications for each stage. The PM continually monitors progress to assure deadlines, standards, and cost targets are met. 

**  
**

**Essential Functions / Responsibilities**

**  
**

**The Implementations Project Managers** are instrumental in ensuring projects are successful. The PMs Work closely with clients to truly understand their most effective workflow ensures client is fully aware of product capabilities, and then implements successfully. 

The **Project Managers** also: 

Prepare for successful project by thoroughly understanding project scope, deliverables, and client needs. Work with sales order/sales personnel to fully verify sales orders prior to project start and implementation. 

Develop very close working relationship with client to fully deliver on expectations and needs. 

Initiate and update **_Implementation Project Plan_** , including objectives, scope, deliverables, budget schedules, staffing, scope, technologies, systems, and communication requirements. Include analyses of cost-benefit, expenses, budget overruns, and return on investment (ROI). 

Identify needs for project resources, manage ongoing resource allocation, assign duties, responsibilities, and spans of authority to project personnel, and direct/coordinate their activities. 

Monitor the performance of project team members, providing and documenting performance feedback. 

Identify and resolve problems, monitor project milestones and deliverables ensure project stays on plan. 

Perform risk assessments to develop response strategies. 

Prepare project status reports by collecting, analyzing, and summarizing information and trends. 

Initiate, review, or approve modifications to project plans. 

Ensure a successful go-live by performing tests, and ensure clients are thoroughly trained and fully understand product capabilities. 

Perform remote installations of add-on components and software when needed. 

Assess current and future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods. 

Continue improving implementation processes and procedures to drive efficiency, increase client satisfaction, and reduce operational costs. 

Adhere to the requirements of the companys quality management standards and systems. 

Be the go to person for their assigned projects, which requires regular, timely, and punctual attendance. 

Strategic planning, resource allocation, team development, leadership, and problem preempting and resolution. 

Tight control of Project Plan to coordinate and organize activities, while adjusting actions in relation to client requirements, plans, needs, and actions. 

Effectively ask questions, listen to and understand client information and ideas, listen to and understand Project Team ideas, and then communicate effectively so all understand, have buy-in, and together execute cohesive solutions 

Work with Radiologists, managers, and staff to resolve problems and conflicts within the practice. 

Act in a safe manner and ensure colleagues do not put themselves or others at risk. Safety is everyones responsibility. 

Other duties as assigned based on business and client needs. 

**Requirements & Qualifications **(Education, Specialized Sills, Abilities, & Experience) 

A Bachelors degree in Computer Science, Medical Informatics, Information Systems and Technologies, or a related field of study and 3+ years of relevant experience in the areas of project management, employee supervision, strategic planning, technical support of software and hardware implementations, and medical environments utilizing DICOM/HL7/RIS/PACS applications; or an equivalent combination of education and experience. 

In-depth understanding of Medical imaging operations and process related to the use of Picture Archiving and Communication System (PACS), Digital Imaging and Communications in Medicine (DICOM), and their use in radiology imaging workflow to include the relationship and stance of DICOM Modalities. 

Working knowledge of Windows OS; Networking and Network Infrastructure; Security/Server Infrastructure; Workstation/Desktop Infrastructure; Web Server (IIS) and Web Security; TCP/IP and FTP protocols; SQL Server and/or Oracle. 

Knowledge and use of networking terms such as TCP/IP, UNC, FQDN, SAN/NAS, etc. 

Extensive experience troubleshooting computer networks using tools such as ping, telnet, tracert, ns lookup, etc. 

Knowledge and use of various DICOM Imaging types such as Little Endian Implicit, JPEG 2000 Lossless, etc. 

Ability to troubleshoot DICOM connections using third-party tools such as Simple Storage, DICOM Validation Toolkit 

Aggressive learner with the ability to research and dig for creative and innovative solutions in a rapidly evolving industry, and then deliver results in a poised and professional manner. 

Ability to resolve customer issues with creative solutions without affecting process, procedures and product integrity. 

Excellent deductive reasoning and troubleshooting skills. 

Ability to respond to frequent demands from multiple customers and work in a fast paced and multi- 

**Additional Helpful Skills**

Working knowledge and use of SQL terms such as select, where, transaction, insert, update, commit, and rollback 

Radiology Information System (RIS) and radiology workflow exposure. 

Familiarity with software applications for spreadsheets, word processing and most other computer applications software, for communication as well as altering data sets. 

Familiarity with Project Management tools such a Timelines/Gantt Charts, conference call agendas, wrap-ups. Project Management Professional (PMP) certification helpful

nas Jobs

1 day ago

PIMA COUNTY GOVERNMENT

Cloud Engineer

Arizona

3 weeks ago

Razer Inc.

Senior Systems Engineer

3 weeks ago

S7 Technology Group

Senior Systems Engineer

3 weeks ago

Apple

Cellular Software Development Engineer

The American Board of Anesthesiology

System Engineer

4 weeks ago

Apple

Cellular Software Development Engineer

Apple

Systems Test Engineer

4 weeks ago

Razor Technology

NOC Engineer - Level 2

1 month ago

The Intersect Group

Senior Linux Systems Administrator

1 month ago

Platinum Intelligent Data Solutions, LLC (Platinum IDS)

Junior System Administrator

Dallas

2 months ago

Calpion Inc.

Sr. System Administrator/IT Manager

Dallas

2 months ago

Engage Partners Inc.

Healthcare IT Project Manager

Minneapolis